HOST/HOSTESS - FRESH HARVEST

Posted Date 2 months ago(2/6/2020 9:56 AM)
Job ID
2020-13039
Category
Food & Beverage - Hourly

Overview

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.

Responsibilities

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
  • Maintain a professional and positive attitude at all times
  • Maintain complete knowledge of the menu offerings
  • Escort guest to their table
  • Monitor the seated guests and respond to guest needs
  • Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently
  • Thank guests with genuine appreciation and provide a fond farewell
  • Answer restaurant telephone courteously and efficiently
  • Speak to guests and co-workers using clear, appropriate and professional language
  • Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
  • Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
  • Maintain cleanliness of work areas throughout the shift
  • Notify management of maintenance repair issues

  • Complete any additional reasonable requests by management

Qualifications

  • Minimum six (6) months of related experience required
  • Able to work a varied work schedule to include nights, weekends, and holidays.
  • Must have excellent communication skills.
  • Be flexible and adaptable to change. 

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