Under the direction of the Front Desk Manager, the incumbent is responsible for various guest services duties.
Greets both arriving and departing guests in a positive, upbeat manner.
Provides guests with general information such as directions, promotional information, valet information, etc.
Assists guest with luggage upon arrival and departure.
Promotes positive guest/employee relations.
Other assignments as directed.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.