Posted Date 3 weeks ago(3/10/2020 10:46 AM)
Job ID


Under the direction of the Transportation Manager, the incumbent will be responsible for overseeing the daily flow of traffic throughout the day. Must be able to operate in a team environment, assist all team members in the performance of their duties. As a traffic controller, you will work closely with coworkers to ensure the safety of guests within heavy traffic areas.


  • Responsible for continued and efficient flow of traffic in driveway
  • Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures.
  • Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation.
  • Administers warning to vehicle in no parking zones
  • Works with CVPS (Computerized Valet Parking Systems) to ensure successful guest experiences
  • Will assist with Security and Parking Cashier Operations on a daily basis
  • Responds to all requests and tasks in a timely matter
  • Demonstrates a commitment to enforcing reckless or careless driving at all times
  • Notifies appropriate management of concerns and observations of guests driving under the influence of drugs or alcohol
  • Creates a culture of high ethical standards, integrity, and service at all times
  • Implements systems that help anticipate the needs of our guests
  • Performs thorough operation inspections, seeks opportunities to improve performance and implements action plans for improvement
  • Works with the Management team to conduct performance appraisals and evaluates progress towards goals
  • Recommends to Management operational enhancements that support initiatives and promote excellence
  • Creates a culture of excellence and professionalism as it relates to customer service, employee relationships, and interdepartmental interactions
  • Coaches, mentors, and motivates teammates to provide exceptional customer service
  • Ensures integration and teamwork for the department in a positive environment
  • Assure all safety policies and procedures are followed
  • Attend training and meetings when required
  • Report to duty punctually and maintain a high standard of personal appearance and hygiene
  • Adhere to the hotel and department personal appearance standards
  • Ensure prompt and discreet notifications to the leadership team of any observation of illegal or internal ethics violations
  • Collateral duties related to Traffic Controller operations assigned by the Transportation Manager
  • Other duties as assigned



  • High School Diploma or equivalent preferred
  • Must possess excellent time management skills
  • Must be willing and able to work flexible hours including events, evenings, and weekends
  • Must be mobile in order to transport from station to station
  • Must possess strong communication skills
  • Must possess the ability to take charge, make improvements, build teams, and make decisions.



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