ADMINISTRATOR - BANQUETS

Posted Date 1 month ago(6/14/2021 11:24 AM)
Job ID
2021-17973
Category
Food & Beverage - Salaried

Overview

It is the responsibility of the Banquet Administrator to develop existing business and solicit new catering business through catering leads for Food and Beverage venues.

Responsibilities

    • Develop plan for increasing existing business and total group sales in the restaurants.
    • Increase revenue by upselling services/facilities during group contract negotiations.
    • Ensures that the necessary venue space is reserved.
    • Coordinates large party menus with host of the groups/meeting planners including collaborating with the Restaurant management team.
    • Creates Restaurant Event Orders using the current planning software.
    • Maintains complete and in-depth files on all future and past groups and private parties as directed by department standards.
    • Manages the delivery and measurement of guest’s service within assigned departments consistent with the company’s service standards.
    • Manages all aspects of group bookings, corporate meetings, and other assigned events on behalf of all food and beverage venues.
    • Supervises and manages the group event, greeting the guests and ensuring everything meets the guest’s expectation.
    • Follows up with group host/ meeting planner to ensure the event went well.

     

    • Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
    • Resolves guest’s complaints in a professional and efficient manner.
    • Be available to work in F&B outlets when needed.
    • Performs other job-related duties as assigned.

Qualifications

  • At least 2 years of experience in Food and Beverage management/supervisory level specifically in Large Party event planning.
  • Experience in Multi-tasking of projects and project management.
  • Proficient knowledge of Microsoft Office to include Word, Excel, Access, Power Point and Microsoft Project.
  • Working knowledge of catering sales systems such as Delphi and Daylight required.
  • Able to work a varied work schedule to include nights, weekends, and holidays.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Be flexible and adaptable to change.
  • Adheres to state liquor laws and beverage control procedures that pertain to serving and handling.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed