Hard Rock International

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Beverage Director

Beverage Director

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Food & Beverage Operations

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Under the direction of the Vice President – Food & Beverage, the incumbent plans and directs the overall Beverage operation, including all related management functions to ensure a positive guest experience. Primarily responsible to ensure consistency of service through the implementation of policy and procedure, training, certification, recognition, and discipline of all Beverage Team Members and management.





  • Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
  • Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.
  • Develops and administers operating and capital budgets.
  • Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
  • Responsible for specifications and quality of all food and beverage products.
  • Controls all labor and food cost percentages.
  • Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.
  • Recommends to senior management operational enhancements that support initiatives and promote excellence.
  • Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.
  • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
  • Works to gather/track vital, relevant guest feedback on F&B offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
  • Spearheads continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
  • Assists in the responsibility of organizing and operating the Beverage department in accordance with approved standards, budgetary limitations, policies and procedures.
  • Assists in the development and implementation of the F&B department’s yearly budgets, capitol FF&E’s, and capital projects.
  • Directs and oversees the day-to-day activities of Beverage operations and service.
  • Promotes positive public/employee relations at all times.
  • Maintains a clean, safe, and hazard-free work environment within area of responsibility.
  • Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Conducts personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
  • Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
  • Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
  • Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
  • Other duties as assigned.



While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).




Requires a BS/BA degree in related field, and at least seven (7) years of related supervisory experience, preferably in a high volume, upscale casino, or an equivalent combination of education and experience.


  • Must be familiar with a variety of the field concepts, practices and procedures and have a proven track record in business management, purchasing and record keeping.
  • Must be able to communicate effectively in English, specific to position duties and responsibilities.
  • Strong interpersonal and leadership skills and ability to sustain positive work environment with a diversified talent are required.
  • Must possess basic mathematical skills specific to position responsibilities and be able to balance cash drawer at end of shift.
  • Proficiency in Microsoft Word and Excel required.