Hard Rock International

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Guest Room Attendant

Guest Room Attendant

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Rooms & Guest Services Operations

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Under the direction of the Housekeeping Manager, the incumbent ensures hotel rooms are cleaned to established property standards.



  • Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures.
  • Service guest rooms using cleaning agents and equipment in adherence to department policies.
  • Remove, inventory and replace soiled linens and prepare rooms for guest arrivals.
  • Organize and replenish guest room amenities.
  • Maintain a clean and orderly cart with adequate supplies.
  • Maintain a clean, safe, hazard-free work environment within areas of responsibility.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
  • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Promote positive guest and team member relations at all times.
  • Perform other duties as assigned.



High school diploma or equivalent and previous hotel cleaning experience is preferred. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.