Hard Rock International

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Under the direction of the VP of Food & Beverage, the Administrative Assistant coordinates office activities including scheduling appointments, corresponding with employees and guests, delegating work, providing information to callers, following up on project management, interpreting information and creating reports, taking dictation, and otherwise relieving the VP of Food & Beverage of clerical, administrative and business related details.


  • Must adhere to the Hard Rock Hotel & Casino’s Policies and Procedures
  • Takes dictation and maintains discretion involving standard business vocabulary on highly confidential company matters.
  • Composes and types routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.
  • Establishes, maintains and, when necessary, revises department filing system.
  • Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management. Provides information to callers, senior management, employees, and key external sources which requires a comprehensive knowledge of company policies, practices and operations.
  • Manages the progress and completion of F&B administrative projects as assigned.
  • Performs a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs.
  • Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments. Arranges hotel and travel accommodations.
  • Opens and reviews all mail directed to the Department Head. Composes responses to routine inquiries, delegates items to subordinate managers and forwards appropriate items to the Department Head.
  • Follows up on all assignments delegated to subordinate managers as to status, expected completion date, etc.
  • Records Minutes of staff meetings; distributes to appropriate personnel.
  • Promotes positive public/employee relations at all times.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Performs all other related and compatible duties as assigned.
  • Create and update menus of all outlets.
  • Be proficient in Excel, MS Word, Powerpoint, Outlook


High School diploma or GED with one (1) to two (2) years of related experience and/or training or an equivalent combination of education and experience.  Prior supervisory experience preferred.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or Tribal/governmental regulations.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, etc.
  • Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.



  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.




While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).