Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with the Hard Rock Hotel & Casino standards.
Responsibilities
Sets up banquet meal functions as prescribed by the Banquet Function sheet.
Provides prompt and professional service during banquet meal functions.
Performs tableside or buffet food preparation and service as required.
Ensures that banquet workstation is clean and stocked with all items needed for the banquet function. Maintains a clean and orderly workstation at all times.
Informs supervisor of any problems and/or guest complaints.
Assists other banquet associates when needed.
Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables, and buffet tables during and after the function and other related duties required for proper table service traditionally handled by banquet service staff.
Completes all banquet server-side work.
Greets guests as needed and continually monitors guests to ensure that their needs are met.
Must wear appropriate uniform and maintain personal cleanliness.
If appropriate, serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
Performs other duties as assigned by management.
Qualifications
High school diploma or equivalent with a minimum of two (2) years of experience preferred.
Must hold or be able to obtain a Casino Employee Registration through NJ DGE/CCC