Hard Rock International

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Slot Technician Supervisor

Slot Technician Supervisor

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Oversees the activities of the slot technicians for assigned shift. Responsibilities include equipment and systems related issues, new product education and repairs.


  • Supervise the training and skill development of Slot Technicians while ensuring strict adherence to Casino policies and procedures.
  • Assist in planning, developing and implementing Slot game, bank or layout changes.
  • Review, recommends and/or revises policies and procedures that support the organization's initiatives and enables department to operate in an efficient, cost-effective manner.
  • Create and maintain preventive maintenance and repair programs in order to ensure slot machines are in good working order and down times are minimized. Ensure daily maintenance of machines is conducted. 
  • Coordinate machine relocations and machine conversions.
  • Analyze current physical layouts of slot machines and recommend appropriate changes that most effectively enhance utilization, manpower and floor space in collaboration with Slot Operations management.
  • Ensure efficient operation and repair of Slot machines and related gaming equipment, ensuring par levels of supplies and parts.
  • Maintain relationships with outside vendors pertaining to the technical side of the slot department as needed.
  • Participate in special projects as assigned, and coordinate and oversee slot technical conversions and modifications.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Perform other duties as assigned.


High School Diploma or equivalent and three (3) years of slot technician experience required or an equivalent combination of education and experience. Class III Gaming background highly preferred. Associates or Technical degree in a related field preferred.


Work Environment:


  •  The employee must frequently lift and/or move up to 50 pounds. 
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.