Under the direction of the Marketing Operations Supervisor and Marketing Operations Manager, solicits and identifies new gaming customers for the Rock Star Rewards program. Maintains customer information while assuring the highest standards of data entry and guest relations. Assists with sign-ups at the Rock Star Rewards Desk as well as mobile sign-ups for guests on the casino floor or off property. Also responsible for aspects of motor-coach operations including the greeting of buses and distribution of offers associated specifically to a bus. Greet, interact and arrive customers into our 2 VIP Lounges.
High school diploma or equivalent and at least six (6) months guest service, telemarketing or retail sales experience required or an equivalent combination of education and/or experience. Basic computer skills required, along with the ability to type at least 25 words per minute.