The Slot Customer Service Representative is responsible for supporting the Floor Supervisors with operational responsibilities. This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues. They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines.
High school diploma or equivalent and a minimum one year experience in Slot operations in a similar position is required. Knowledge of all casino slot machines and games are required. Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. Must be able to balance cash bank. Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.