• SLOT CASINO SERVICE REPRESENTATIVE (SLOT ATTENDANT)

    Job Locations US-NJ-ATLANTIC CITY
    Posted Date 2 months ago(4/22/2018 9:34 AM)
    Job ID
    2018-3842
    # of Openings
    30
    Category
    Slots
  • Overview

    The Slot Customer Service Representative is responsible for supporting the Floor Supervisors with operational responsibilities.  This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues.  They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines. 

    Responsibilities

     

    • Responsible for cash banks issued and tickets.
    • Verifies, redeems and validates tickets.
    • Assist in the verification and payment of W2G jackpots.
    • Makes change for players.
    • Provides instructions for SLOT play.
    • Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
    • Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
    • Reports any SLOT machines that are not working, and affixes an "out of order" card to said machines.
    • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
    • Maintains a clean safe area for guests.
    • Other duties as assigned.

     

    Qualifications

    High school diploma or equivalent and a minimum one year experience in Slot operations in a similar position is required. Knowledge of all casino slot machines and games are required. Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. Must be able to balance cash bank. Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.

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