HOST/HOSTESS - TERRACE-SEASONAL

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
• Maintain a professional and positive attitude at all times
• Maintain complete knowledge of the menu offerings
• Escort guest to their table
• Communicate clearly to management and other host to ensure that the restaurant operates efficiently
• Thank guests with genuine appreciation and provide a fond farewell
• Answer restaurant telephone courteously and efficiently
• Speak to guests and co-workers using clear, appropriate and professional language
• Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
• Notify management of maintenance repair issues
• Complete any additional reasonable requests by management
• Rotate seating between 7 rooms to ensure even workloads while using technology (Computers, iPads, etc.)

• Minimum six (6) months of related experience required
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must have excellent communication skills.
• Be flexible and adaptable to change. 

WORK ENVIRONMENT:

• Duties and responsibilities are typically performed in a professional kitchen setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

#indeedAC

DISCLAIMER:

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.