MGR - STEWARDING

Under the direction of the Executive Steward and Assistant Executive Steward, is responsible for duties overseeing stewarding team members’ performance and development.  Ensures a fresh, positive and exciting environment where safety, flawless delivery and execution of product excellence and service are paramount.

BENEFITS INCLUDE:

• Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Starting salary $48,000-$58,000

• Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Hotel/Casino departmental policies and procedures.
• Provide efficient and effective stewarding services to food production areas as directed, including silver polishing, waste removal, chemical requisitioning and storage, and heavy duty cleaning of kitchen areas in accordance to outlet requirements.
• Responsible for ordering and receiving cleaning chemicals and tools for outlet.
• Liaise with the relevant departments for the maintenance of all kitchen equipment.
• Ensure the kitchen maintains the standards set by the City and State Health Department codes and Atlantic City Hard Rock.
• Review performance of all employees and administer the performance review process, performance management and career development.
• Manage the selection, training and development of all employees to ensure timely recruitment and career growth.
• Oversee staff rosters ensuring that policies and procedures and statutory requirements are adhered to.
• Oversee the best use of resources including labor and coordinate daily operational staffing requirements
• Ensure an open line of communication at all times through briefings and meetings ensuring transfer of product knowledge between front and back of house employees.
• Ensure safe handling, maintenance and storage of chemicals at all times.
• Complete all set-up duties in accordance with standard procedures and ensure general cleanliness and tidiness of work area.
• Maintaining equipment and deep cleaning schedule.
• Ensure a high standard of personal grooming and professional appearance at all times.
• Be versatile in outlet placements.
• Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Performs other duties as assigned.

• High school diploma required and a minimum of one (1) year of experience in food and beverage industry or equivalent.
• Demonstrated ability in planning and resourcing people and products, performance management and controlling labor costs and operating expenses.
• Demonstrated ability in developing productive relationships and managing and driving change.
• Meets internal and external customer needs, communicates expected standards of service.
• Understanding of laws as they relate to the organization, in particular, the Liquor Act, the Responsible Service of Alcohol program, Industrial Relations laws and OH&S laws.
• Material Safety Data Sheets and other chemical knowledge desirable.
• Stay current in Serve Safe certification for food handling and sanitation.

#indeedAC

 WORK ENVIRONMENT:

Duties and responsibilities are typically performed in a professional kitchen setting, but there may be times where you will need to be on the Casino Floor