Under the direction of the Spa Manager, incumbent assists in supervising team members, products and environment to ensure a positive fitness experience resulting in repeat/increased visits and increased purchase of products and services. The Fitness Manager is responsible for opening and closing procedures, monitoring the Fitness on Demand and scheduled classes for potential issues and opportunities, inventory controls, and facility operational excellence. The fitness Manager is the first responder for guest and employee questions and/or challenges. Must be knowledgeable of all fitness offerings at the Rody Rock, hold current certifications and have previous experience. They must possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and fitness.