• AGENT I - FRONT DESK

    Posted Date 3 weeks ago(11/2/2018 6:06 PM)
    Job ID
    2018-5895
    Category
    Hotel Operations
  • Overview

    Under the direction of the Front Desk Manager, the incumbent is responsible for accurate rating of rooms and ensuring the room rack is properly adjusted at all times.

    Responsibilities

    • Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack.
    • Running alert date reports.
    • Reviewing out-of-order and off-market rooms on a daily basis for validity.
    • Answering incoming phone calls and responding to guest requests.
    • Responding to guests checking out via video check-out.
    • Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates.
    • Perform other duties as assigned.

    Qualifications

    • High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience.
    • Min. 1 year Front Desk expierence.

     

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