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Provides administrative support to facilitate the achievement of established market segment and departmental room night and revenue goals. Follows established procedures and systems to maximize the performance of the Sales office.
Responsible for budgeted sales and profit in all catering areas while at the same time ensuring a quality group and/or guest encounter.
Under the direction of the Slot Technician Supervisor, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing SLOT machines. Applies electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment.
Under the direction of the Cage Manager, is responsible for the direct operation of the gaming cage and vault. The individual will be accountable for funds, balancing Cage Cashiers, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as pertains to the gaming operation. The individual will have a strong working knowledge of all areas of Cash Operations, excluding the drop and count.
Under the direction of the Cage Shift Manager and Supervisor, the incumbent is responsible for controlling and accounting of transactions for the cage windows and general cashiering windows. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner.
Under the direction of the Cage Shift Manager, the incumbent is responsible for the assigned bank and for enforcing accounting controls to safeguard the company’s assets
Under the direction of the Front Desk Manager, the incumbent is responsible for accurate rating of rooms and ensuring the room rack is properly adjusted at all times.
The role of Parking Cashier at Hard Rock Hotel & Casino Atlantic City is to Amplify the level of service and elevate the guest experience. In this role, Parking Cashiers will be initial greeters of the property and will set the tone for each of our guest’s visit. Parking Cashiers will service a range of clientele, all of which are expected to be treated with first-class service in all aspects of their interaction.
Under direction of the Valet Supervisor, the incumbent ensures the swift expedition of our guests through the parking process while creating genuine rapport with them upon arrival.
It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.
Under the direction of Facilities Director responds to all General Maintenance service calls.
The Starbucks Barista is responsible for providing an exceptional guest experience by providing prompt service, quality beverages and products, and maintain a clean and comfortable environment. The Starbucks Barista adheres to Starbuck’s guiding Principles as well as Hard Rocks Amplified Service Standards.
Under the direction of the Director of Training & Engagement the Team Member Communication & Engagement Specialist supports team members by organizing activities both on and off property, planning and implementing recognition programs, planning and organizing training and provides timely and accurate communications through a variety of mediums to ensure team members are knowledgeable about both customer and team member events.
Under the direction of the Sous Chef, the incumbent maintains standards established by the Executive Chef in the preparation and presentation of food including tasting, presentation, and sanitation.
The Busser is responsible for preparing dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience.
Under the direction of I-gaming Operations the Manager of CRM coordinates and builds I-gaming promotional strategy.
Under the direction of the Sous Chef, the incumbent maintains standards established in the preparation and presentation of food including tasting, presentation, and sanitation.